Shipping policy

Shipping & Handling Policy

Trade Name: Academy Freight Services LTD

Contact Information:
Phone: [Insert Phone Number]
Email: ToveyKenkel6626@outlook.com
Address: Strada Ady Endre 49, 535800 Vlăhița, HR, Romania

Orders are checked and packed within 5 business days.
Once shipped, you will receive an email with tracking information.
Estimated delivery: 7-15 business days after shipment, depending on your destination country.

Orders are checked and packed within 5 business days.
We will notify you if the item is out of stock.
All international orders typically arrive within 7-28 business days, depending on customs clearance and destination.

Note: Shipping rates for remote or distant countries will be calculated based on the logistics and displayed at checkout.

We now cover all customs duties and fees for the USA, Germany, France, UK, Canada, Italy, Australia, Spain, Israel, Mexico, New Zealand, and Hong Kong.
For other countries, any import taxes, duties, or fees are the customer’s responsibility.
Customs authorities may impose additional charges; these are beyond our control and are payable by the recipient.
We ship DDU (duty unpaid). All applicable customs fees or taxes are payable upon delivery by the customer.

Please ensure your shipping address is correct and complete before placing your order.
We are not responsible for undelivered packages caused by incorrect, incomplete, or insecure addresses.
If your address is wrong, contact us immediately at ToveyKenkel6626@outlook.com with your order number.
We cannot guarantee address updates once the order has shipped; additional fees may be incurred for address correction or redelivery.
No refunds or replacements are provided if you refuse delivery or do not pick up your package from the local post office or courier.
Packages shipped from overseas will not be returned to our warehouse if refused or unclaimed.
If you no longer need the purchased items, please contact us to initiate a return.